Supportive Solutions, Inc. (SSI) is dedicated to setting the standard for providing crisis response services to the business community while providing ongoing support and services to crisis consultants. Our approach to crisis response combines leading-edge practices with a commitment to excellence.
Crisis response is more than just intervention. It’s not enough to provide a service if it’s not the right service or provided at the right time.
What is the right response?
A supportive response is one that maximizes the individual’s or company’s ability to manage their reaction to a crisis. Our approach is to encourage a strengths-based perspective that integrates company, family, community and peer support to enhance the recovery process. We believe in an individual’s capacity to grow through challenges faced in a crisis.
When is the right time?
The right time to provide a service is when the service maximizes benefit – when an individual or group is able to reap the most benefit. Although it has become popular to provide crisis response services within 1-2 hours of an incident, there is little evidence to support that this is beneficial. What is needed in the first few hours is a touch of human kindness and support. An effective supportive response should be determined on an individual basis; dependent upon the uniqueness of the business, workgroup or individual experience. One size does not fit all. A formula isn’t always necessary to define when help is needed.
Unlike other firms, when it comes to crisis response we recognize that your firm requires an individualized approach. We customize solutions based on your unique needs, your culture and your workgroup.
...when choosing a crisis responder.
...in crisis response.